FAQ

 

WHY DO I NEED A CINEMATOGRAPHER?
        
In our opinion, a wedding video and a good one at that is just as important as having an amazing skilled photographer. There is nothing like being able to relive your day again. To see that little stumble, you made when you came down the aisle, or to hear your father’s speech, to listen to the personal vows you made to one and other, to hear, see and relieve all the laughter, romance, passion, heartfelt words, and fun. A wedding film in our opinion is a valuable investment you definitely won't regret!

Don’t be one of the people who say 'my biggest regret was not having a video'. You put so much time, effort and money into your day, which FYI goes by so fast! And at the end of it, you’re not left with anything to show for it. Get your beautiful photos and remember how you felt on your special day, get a video and relive your special day, again and again, and again!


WHY IS CHAPMAN FILMS DIFFERENT?
       
We are cinematic creative story-tellers.

Get out of your head the cheesy 'old school' wedding video that your parents have on an old dusty tape, that simply isn’t what we do. We’d rather let our work speak for itself, so you be the judge, view our films in the theatre.


I HAVE SEEN PACKAGES CHEAPER THAN YOURS WHY SHOULD I BOOK YOU?

Cheaper doesn’t necessarily mean better and in our experience, you will definitely get what you pay for! We simply don’t just cover your wedding, we work tirelessly and put our heart and soul into your wedding day, as we know it will be one of the most important days of your life. We love what we do and only produce work that we ourselves would be proud of. By all means, if you are looking for someone to simply document your day, go for a cheaper company, but if you are looking for someone to capture your day and bring back those emotions again and again for years to come, then we are the right fit for you! 

Please also be aware that when you book a wedding video company who have many crews working for them, your video won't always be the same as the one you have seen on social media, as the crew allocated to your day may not be at the same skill level. With Chapman Films, what you see is what you get, we aren’t 'faceless' videographers or have a ton of crew working for us, its just the 2 of us, Kiefer and Amy creating one-of-a-kind mementos.


HOW MANY CINEMATOGRAPHERS WILL THERE BE AT OUR WEDDING?
        
Two, Amy and Kiefer. Both owners of Chapman Films, both at the same skill level producing the videos you see on our site.


HOW MANY HOURS OF COVERAGE DO YOU OFFER?
       
Our collection is inclusive of full wedding day coverage, up to 10 hours. This covers 2 hours of bridal preparations right through until 4-5 songs after your bridal waltz.


CAN WE CUSTOMISE OUR COLLECTION?
       
Yep, we offer additional collection options, please get in contact for further information.


CAN WE GET A COPY OF ALL OUR RAW FOOTAGE?
 
We, unfortunately, don’t supply our couples with the RAW footage for the same reason you don’t receive every single photo from your photographer! 
RAW footage needs to be weaved together to create our cinematic films.


MUSIC, WHO CHOOSES THE MUSIC?
     
We both do in a way. The music that you chose for your walk down the aisle, first dance, cake-cut etc. will all be included in the video during those moments. 

For both your Teaser and Cinematic Film, we use/ support popular music licensing sites that are overflowing with talented unique artists. We always pick songs that we believe suit the flow and style of your day. Unfortunately, we can’t use popular mainstream songs that you hear on the radio as we can’t obtain a music license to use them.


HOW LONG DO WE HAVE TO WAIT BEFORE WE RECEIVE OUR WEDDING FILM?  
        
You will receive your wedding film approximately  6-8 weeks after your wedding day.


HOW DO WE RECEIVE OUR WEDDING VIDEO? 
       
We first send you a copy of your wedding film via a private online portal. Once you are happy with your video’s and have finalized, we will then post out your custom USB.


SHOULD WE MEET WITH YOU BEFORE OUR BIG DAY? 
        
You don’t have to, although we’d love to meet you and definitely recommend you do. We want you to be comfortable with us on your big day so meeting with us before definitely helps. We also get a chance to go through all your day’s details with you so that we are assured we won't miss a thing!


ARE YOU ABLE TO TRAVEL INTERSTATE/ OVERSEAS?
       
Definitely, our passports are ready and waiting!


OK WE’D LIKE TO BOOK, HOW DO WE GO ABOUT THIS? 
        
YAY! You won't regret it, we promise! 
We first send you a client contract to fill out and sign. We then require a 20% non-refundable booking deposit, this locks in your wedding day and we will turn down any other offers for work on that date. The remaining final payment is then due 4 weeks before the date of your wedding.